Terms and Conditions are important and are here to protect your Rights. When you book you agree to abide by them. They're in alphabetical order and if you're not sure about anything just send us a quick email.
On rare occasions it may be necessary to re-route your itinerary due to severe weather conditions or for some other reason. The decision to re-route may be made by you or by NZSCT. If this decision is made within 30 days of the tour departure or during the tour, NZSCT is not obliged to provide a refund for the cost of lodgings not used. Any new lodgings booked as a result of a need to re-route will be charged to you as an additional expense. This additional amount will be advised to you and your authority to proceed sought before making any additonal booking confirmations on your behalf.
NZSCT endeavours to ensure that prices of activities and attractions are correct when going to print, but reserves the right to charge the correct Retail Price for the date booked in the unlikely event of a retail price change/increase by the Operator. If an activity is cancelled by the activity operator you will be refunded in full. If you cancel an activity be aware that operator cancellation policy fees may apply.
NZSCT holds a small range of accessories which can be pre-booked at any time up to and including the time of the Tour subject to availability. Any hired equipment that is damaged or lost will be covered by your Insurance Excess.
You must be 21 or over with a full driving licence in order to satisfy our insurance terms and conditions. All drivers between 21-25 years of age are not eligible for the lower insurance excess and must pay a surcharge of $29 per day to be covered by insurance. Drivers must be 25 years of age or over for the Maseratti, Aston Martin and Porsche 911.
Agreement to hire rental vehicle
By signing the rental agreement The Hirer acknowledges and accepts they have read and understood the agreement to hire a rental vehicle and our full terms & conditions herewith. These full terms & conditions can be requested at anytime and provided to The Hirer via email, fax or post. The agreement to hire rental vehicle and our full terms & conditions may be updated anytime. It is advised that The Hirer reads our terms & conditions again at the time of signing their Rental Agreement.
Driver competency: The Hirer agrees to acknowledge their competency in driving the size and engine capacity of vehicle chosen and that they are physically able to operate their selected vehicle.
A 20% deposit is normally required when The Hirer makes a booking. Our confirmed receipt of this will secure your booking. The remainder of the costs are payable 30 days before the commencement of hire (or immediately if bookings are made less than 30 days - see also Cancellation Policy and fees and Payments).
In the unlikely event of breakdown, so long as you are not in breach of our Terms and Conditions, NZSCT will make all endeavours to repair, recover or replace the vehicle and/or accessories to enable you to continue your journey quickly and safely. Sorry, but time lost in carrying out such repairs and replacements cannot be compensated by way of refund or extra days hire.
The Hirer can cancel the tour at any time. The cancellation date is the date you email us in writing. Please see our cancellation fees with schedule below. Personal Travel Insurance is recommended
- Greater than 60 days – Fee is 10% of the deposit amount in order to cover administration costs
- 60 days or less – Fee is 20% of total booking amount
- 30 days or less – Fee is 100% of total booking amount*
*If you are unable to commence your tour due to COVID-19 travel restrictions, NZSCT may offer a COVID-19 Credit Voucher allowing clients to postpone their tour to a nominated date in the future subject to availability and extra costs incurred by NZSCT such as an increase in accommodation or activity rates etc. If you are eventually unable to proceed with your Tour, sorry but there will be no refund.
Once the tour has commenced we are unable to offer any refund or part refund under any circumstances and there is no refund on any part of the tour which you may not have used.
The Hirer can cancel the tour and request a refund or part refund (see Refunds) at any time. The cancellation date is the date you email us in writing. Please see our cancellation fees with schedule below. Personal Travel Insurance is recommended (see Insurance). Although extremely unlikely NZSCT reserves the right to cancel a Tour or Booking at any time. NZSCT will make every effort to provide an alternative solution (eg providing another similar vehicle if the chosen vehicle is unavailable).
Change of Vehicle
If for reasons beyond control the booked vehicle is not available at the time of hire, NZSCT reserves the right to substitute a comparable vehicle at no extra cost to the client. If a comparable or vehicle cannot be provided, a pro-rated refund for the difference in models will be paid. The above shall not constitute a breach of contract and does not entitle the participant to any additional refund.
Change of Rates and Conditions
Rates and conditions may be subject to change. Some vehicles may have different specifications to those shown. All measurements and volumes shown are approximate and based on manufacturers specifications.
Changes of Contract
Changes to the contract are only valid in writing; verbal changes are invalid.
Damage or Default (see Insurance)
NZSCT reserves the right to repossess a vehicle and terminate hire if the vehicle is damaged and the Hirer has not complied with the terms and conditions of the Rental Agreement. The termination of the hire under the authority of this clause shall be without prejudice to the other rights of the owner and the rights of the hirer under this Agreement or otherwise. Please see 'Insurance' for further information.
We require 20% to confirm your tour. The remaining amount is due 30 days before commencement of the tour. Pay by bank transfer or credit card, we'll guide you through the payment process (there's a 2.5% credit card fee for Visa or MasterCard, and 3% for Amex) If you book online, please note funds are not automatically taken even if you provide your credit card details. You can still choose your preferred method of payment. If you choose to pay by bank transfer you will still be asked to provide credit card details when you confirm your booking but please note no funds will be taken from the account details provided. These details are for insurance purposes only.
Driver Licence Requirements
A valid and full driving licence is required for you to go on tour. It doesn't have to be a New Zealand licence, but needs to be valid from the country you come from or a valid International Licence. We will check your driver’s licence details when you complete the booking form. All drivers must be 21 years of age or older. If the licence is not legible or in another language other than English, a translation, a replacement or international licence will be required before you arrive. (SPT can assist you with this if required) Failure to produce a licence that meets these requirements by law will mean your contract will be terminated.
Vehicles are to be brought back with the same amount of fuel as it had when received. NZSCT reserves the right to charge a NZD50 convenience fee if you return the vehicle without refilling the tank
New Zealand's Government Sales Tax, and currently set at 15%. All prices quoted include GST.
Incidents or Accidents
Insurance - Medical
Under New Zealand law it is extremely unlikely that you will be able to sue anyone if you are insured. Whilst New Zealand's Accident Compensation (ACC) Scheme provides injured visitors with limited assistance, we strongly recommend that all visitors have full insurance covering any injury suffered including medical treatment cover and travel insurance before riding a motorcycle in New Zealand.
Insurance - Vehicles
NZSCT requires a bond equal to your insurance excess upon delivery of the vehicle. We insure all vehicles to cover vehicle damage, loss and theft. Before you take your vehicle you will be requested to complete and sign an 'Agreement to Hire Rental Vehicle' form.
NZ$3500 is the Standard Excess Amount
NZ$1500 excess is NZD49 per day
NZ$500 excess is NZD69 per day
Drivers between 21-25 years of age are not eligible for the lower insurance excess and must pay a surcharge of NZD29 per day to be covered by insurance. The excess amount is confirmed when you sign your Rental Agreement in the form of a credit card number, details of which will be held on the Agreement, with your signed authorization.
Insurance - Damage, Repair Costs & Incidents
In the event of any accident or incident your insurance excess amount will be held, regardless of fault, until all insurance documents are completed and approved by the supplier of NZ Sports Car Tours. If applicable the excess will be released within 5 working days of the insurance approval. Excessive wear constituting damage to the vehicle will be chared to your nominated card.
Where there is no damage to the hired vehicle, or if there is damage but it can be ascertained that the Hirer is not at fault, both Parties will sign the Return Portion of the Damage Check-Off Sheet in agreement. No further fees or charges will apply, and any excess amount previously deducted will be refunded immediately.
Insurance - Travel
NZSCT is unable to give a refund once a tour has commenced under any circumstances (see refunds). Should you wish to be insured for this eventuality to cover items such as lost luggage or loss of vehicle excess etc, travel insurance is highly recommended. Whilst every effort will be made to replace or repair a damaged vehicle so that you can continue your tour, this cannot be guaranteed. Should you wish to be insured for this eventuality travel insurance is highly recommended.
Insurance - Personal
Should you suffer an accident and you want private care you should arrange the appropriate insurance. South Pacific Tours will refund or part refund payments only if a tour is cancelled before the commencement date, dependent upon timescale's (see Refunds & Cancellation Fees). Should you wish to be insured for this eventuality, check with your personal insurer that cancellation insurance is added to your policy.
Insurance - Third Party Damage
Any Third party costs for damage or cleaning from other interested parties (such as hotels or any other accommodation) will be passed on to the hirer and must be settled at the end of the agreement. Should this occur the hirer will be informed immediately.
Our main base is located at 43 Roscrea Place, Mandeville, North Canterbury 7692. We are just 15 minutes drive away from the airport and 20 minutes into Christchurch City. We have a great Auckland agent who works with us for Auckland drop-offs.
Vehicles & Maintenance
In accordance with New Zealand Land Transport Safety Authority regulations, NZSCT is a transport service licence holder, and authorised to operate a rental service. We must ensure that all of our vehicles offered are properly maintained and that any normal legal requirements are met. This includes paying all fees, and having the vehicles available for inspection by the authorities at any time. All vehicles available for hire are regularly serviced and maintained to a quality standard by experienced motor technicians.
Vehicle Pick-up and Drop-off is normally between 9.00am and 4.00pm unless special arrangements have been made. Our only closed day is Christmas Day. Sales enquiries are welcome at any time, if you're phoning check NZ Wellington time.
We require 20% to confirm your tour. The remaining amount is due 30 days before commencement of the tour or rental. You can pay by bank transfer or credit card and we'll guide you through the process. There's a 3% credit card fee for Visa or MasterCard, and 4% for Amex). Please note, if you choose to pay by bank transfer you will still be asked to provide us with credit card details but these are for insurance purposes only.
Christchurch - Pick-up and drop-off your vehicle at our Christchurch Base between 9am and 4pm. We offer a complimentary transfer from/to any Christchurch hotel or the airport.
Any other Location Auckland - by arrangement - anything is possible! See under Relocation for Auckland and Queenstown drop-offs.
Our vehicles are provided with a full tank of fuel of appropriate octane. You will be asked to return your vehicle with a full tank of fuel of suitable octane.
We appreciate that there may be circumstances beyond your control when you require a refund or part refund, and you may cancel with us at any time. The cancellation date is the date you tell us in writing including email. Cancellations are subject to our Cancellation Fees and Cancellation Schedule (see cancellation fees). Once the tour has actually commenced we are unable to offer any refund or part-refund under any circumstances and there is no refund on any part of the tour which you may not have used. SPT also reserves the right to cancel a tour, in this case any monies paid to date will be refunded in full. We recommend taking out appropriate travel insurance when booking your tour. (see Travel insurance & Personal insurance)
As the holder of a Rental Service Licence, SPT and the Hirer must enter into an Agreement for the hire of the vehicle which is in the terms set out in the Annex to these rules in the Transport Services Licensing Act 1989.
Rentals are for a 24 hour day. Late returns may be charged at NZD50 per hour unless special arrangements have been made, and if the rental is over an hour late we reserve the right to charge you for an extra day
See ‘Damage, Repairs Costs & Incidents’ under Insurance.
You can spend up to $100 on minor repairs to get you up and running such as oil. We will reimburse you if you show us your receipts. For anything over this contact us first. See also Damge or Default
SPT does not assume responsibility or is liable for delays,bodily injury nor for any damage or loss to personal effects, this exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993. We reserve the right to change or alter the Tour Plans at any time for the convenient operation of the tours and to change accommodation at any time for any reason. SPT is responsible for providing the services listed in the tour descriptions, supplying a motorcycle in good mechanical condition with current registration and certificate of fitness as required by the New Zealand Government and Land Transport Safety Authority for rental vehicles. We are not responsible, nor liable for speeding and or parking fines issued to hirers by the authorities, anything caused by weather, acts of God, nor any other circumstances beyond its control. SPT is not responsible or liable for delay, loss, damage or injury to persons or property and illness incurred during their stay in connection with or relating to the supply or omission of air, sea, land transportation services, vehicle hire or of accommodation, meals, facilities, entertainment or other services arranged by SPT.
Return of Vehicle
If a vehcile is not returned on the tour return date, time and location as advised on the rental agreement or as agreed with NZSCT we reserve the right to apply a penalty charge of NZD500 per day until the vehicle is returned to our premises undamaged. This will be deducted from the security excess amount pledged. If you return your vehcile in a very dirty condition NZSCT reserves the right to charge a cleaning fee. Please return your vehicle with a full tank of gas at the correct octane at least 2 hours before you are due to check-in at Christchurch airport to allow for vehicle check-back and transfer.
Risk & Exclusions
There is always an element of risk when driving a vehicle. The risks undertaken when hiring a vehicle from SPT may include personal injury, injury to others, even death, damage to the vehicle, and damage to other vehicles and property belonging to others. The Staff and Management of SPT try to limit these risks and will try to minimise possible dangers. We ask that you follow our instructions at all times and are familar with New Zealand's Laws and Road Code BEFORE driving your vehicle. We reserve the right to withdraw our services from any person who in our opinion, is likely to endanger themselves or others. We also reserve the right to cancel the hire agreement at any time during its currency for example part way through a guided tour if we become concerned for any reason for your safety or that of any other person. To the extent permitted by law, all our liability for damage to your property, disruption of travel plans or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.
SPT vehicles may only be ridden on public roads. You are not permitted or insured to drive 'off-road'.
Driving any rental vehicle on the following roads is also prohibited by Law:-
- Tasman Valley Road (Mt Cook)
- Nevis Canyon Road (Otago)
- Skipper's Canyon (Queenstown)
- Ninety Mile Beach (Northland)
- Any unformed roads, including beaches
- Through streams, dams, rivers, or flood waters, on flood prone roads or any roadway where the Police or any other Government authority have issued a warning, caution or severe storm warning.
Failure to abide by these terms constitutes a breach of the rental agreement and the renter would be fully liable for any damage or recovery costs to the South Pacific Tourss vehicle or Third party property occurring as a result. In the event of a road closure please phone 03 312 0066 for alternative routes. Should this restriction be violated in any way, full costs to repair and recover the vehicle and accessories will be borne by the hirer.
Note: The hirer is fully liable and uninsured for any damage to the vehicle or third party property if:
a. The terms of the rental contract are breached
b. Damage to the motorcycle is caused by careless, wilful or reckless driving
c. Driving under the influence of alcohol or drugs
d. Driving on restricted road
We are realistic and know that you may encounter some gravel roads whilst travelling in New Zealand to access some parts of the country or because of road works, but we do not expect our customers to seek out un-made roads as the main path of travel.
From time to time we run special offers which promote vehicle relocations, bookings for tours, groups and early bookings, our special offers can be used with our full retail rates only and cannot be used in conjunction with any other offer.
Tour Group Numbers
Your Sports Car Tour of New Zealand is guaranteed so you can book your flights with confidence. However, in the extremely unlikely event of only 1 or 2 vehiclesconfirmed at 30 days prior to departure date of a fully guided GROUP sports car tour, the tour will run with one tour guide only.
The vehicle driver is responsible for all traffic fines. If the hirer does not comply with New Zealand traffic laws, the contract can be cancelled by SPT at any time and the vehicle must be returned with immediate effect. Any Traffic fines can be deducted from your credit card excess to pay New Zealand Police or other authorities and a NZD50 administration fee will apply. To avoid this we suggest you pay your fine at the nearest Westpac Bank. Any claims or legal action in connection with the provision of our services to the client will be governed by the laws of New Zealand. Any claim or legal action against the suppliers is likely to be subject to the terms and conditions of our contract with them.
We will provide a complimentary transfer for the Hirer between Christchurch Airport OR Christchurch City Lodgings and the Christchurch SPT Base free EXCEPT in the case of one and two day hires when we ask you to make your own way. We are unable to provide a free shuttle service between the airport and your lodgings but happy to arrange this for you, please ask to see our Extra Products List for prices.
For transfers at all other locations we can assist - let us know your plans.